Healthcare Case Study

Building a Digital Platform for
Long-Term Metabolic Health
& Type 2 Diabetes Care

IndustryHealthcare / Digital Health
FocusWeight Management & T2D
RegionUK (anonymized)
EngagementFull-cycle partnership

Context

A healthcare organization delivering clinician-led metabolic health programs needed to scale care beyond in-person delivery.

The program focused on long-term weight management, lifestyle intervention, and support for people with Type 2 diabetes and pre-diabetes.

"The digital platform was expected to become a primary care channel, not a secondary companion."

Structured, evidence-based care

The Challenge

Supporting Long-Term Behaviour Change

Unlike short wellness programs, this platform had to support users over many months with daily interactions and clear progress visibility.

Calm UX • High Reliability

Handling Sensitive Health Data

Managing personal data, weight, and clinician-reviewed info required privacy-first flows and auditable design for compliance.

Privacy-First • Auditable

Offline & Real-World Usage

Users interacted with the app at home and in daily routines. Offline access and safe synchronization were essential for continuity.

Offline-First • Sync Logic

Scaling Without Breaking Logic

As more users joined and care flows evolved, the system needed to scale without compromising clinical structure or data integrity.

Scalable • Integrity

Our Role

MaxyLogic acted as a long-term product and engineering partner, staying involved as the platform matured.

Mobile product architectureUX refinement for healthcareOffline-first logicBackend integrationContinuous feature developmentLong-term stability

Solution — In Depth

Healthcare-First UX

Design for chronic conditions

The UX was designed for predictable, low-stress interactions. We prioritized clarity, trust, and long-term usability over engagement hacks.

  • Clear daily guidance without overwhelm
  • Progress tracking focused on trends
  • Consistent flows across lifecycle

Mobile Architecture

For ongoing care

Built as a care delivery tool. We used a cross-platform architecture with modular feature separation for safe iteration.

  • Deterministic sync logic to prevent data loss
  • Stable state handling for user journeys
  • Offline support for core actions

Data & Compliance

Responsibility first

We built with structured data models for metabolic data and clear separation between local and remote states.

  • Controlled access to sensitive info
  • Audit-friendly data flows
  • Future-proof for regulatory changes

Continuous Evolution

Over multiple years

We balanced innovation with stability, adding new features and optimizing performance without disrupting continuity.

  • Adaptation to evolving clinical needs
  • Technical debt management
  • UX improvements based on patient behavior

Impact & Results

Core

Adopted as a core channel for metabolic health care

Stable

Operation with thousands of active users

High

Reliability across devices & networks

0

Major rewrites despite multi-year growth

Why This Matters

This case shows that digital healthcare is not about features. It’s about building systems people depend on — every day, for months or years.